Skin Spa Policies

We look forward to treating you with exceptional service. Please observe our policies to ensure every client enjoys their time with us. 

Bookings.

We run off appointment only. 

Arrival.

Please be on time. If you are late we will do our best to accomodate to you, however in consideration of the next client, treatments must be completed on scheduled time.

Cancellation Policy.

We understand a change in plans is sometimes inevitable, however we appreciate a minimum of 24 hours to reschedule where possible. 

No Show.

If you fail to notify us you cannot make your appointment, a deposit for future bookings will be in place. Time is valuable, please respect our time as we would respect yours.

Gift Vouchers.

Gift vouchers are a perfect way to offer someone special a blissful experience with us. Gift Vouchers can be made via our website, pickup or over the phone and be with you the same day. Our expiry for all Gift Vouchers is 3 years from date of purchase.

Refunds.

We do not process any refunds for purchased vouchers however if you wish, you may gift your voucher to someone else. We do not process any refunds for purchasedproducts that you choose to change your mind about, unless of course faulty.

Spa Etiquette.

We want you to enjoy your experience with us, we kindly ask you to turn your mobile phone off or to be put on silent to avoid any disruptions during your treatment.

Payments and Pricing.

We accept Cash and Bank Transfer. Pricing of our treatments may increase from time to time, if so, all updated pricing will be visible on our website.

 

Privacy Policy

Pure Bliss S&B is committed to providing the highest quality of service and resepect to you. This policy will state how we collect your information and how we treat it.

Personal Information is information that identifies you as a person.

Personal Information we may collect off you:

  • Full name

  • Address

  • Phone number

  • Email

  • Information about the products or services you have ordered or made enquiries of

  • Communications between us

  • Next of kin to you and their contact number

Use of your personal information.

We use your information to provide our highest quality services to you.

We do not provide your information to any third parties.

Access to your Personal Information.

You can access and update your personal information by contacting us.

Security of your Personal Information.

We take reasonable steps to protect your information, however we are not liable for any unauthorised access to your personal information.

Policy Updates.

If there are any changes to our Privacy Policy, it will be updated on our website.